Privacy Policy

Gallia Game Garage LLC - Privacy Policy**

 

**Last Updated:**  July 27, 2025

 

This Privacy Policy describes how Gallia Game Garage LLC operating as 3G-VR, "we," "us," or "our") collects, uses, and discloses information that we obtain about visitors to our website, www.3GVR.com (the "Site"), and users of our services.

 

**By visiting our Site or using our services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not use our Site or services.**

 

-----

 

**1. Information We Collect**

 

We may collect personal information about you from various sources, including:

 

  * **Information You Provide Directly:**

 

      * **Contact Information:** Name, email address, phone number, mailing address when you make a booking, sign up for a newsletter, fill out a contact form, or create an account.

      * **Booking Information:** Details related to your VR experience booking, including date, time, number of participants, and specific VR experiences selected.

      * **Payment Information:** Credit card details or other payment information when you make a purchase. (Note: This is usually processed by a third-party payment gateway, and we do not store sensitive payment card details directly on our servers).

      * **Communications:** Any information you provide when you communicate with us via email, phone, or contact forms.

      * **Demographic Information:** (Optional) Age, gender, or other demographic data you choose to provide.

 

  * **Information Collected Automatically (via Website Usage):**

 

      * **Log Data:** When you visit our Site, our servers automatically record information that your browser sends. This may include your IP address, browser type and version, operating system, the pages of our Site that you visit, the time and date of your visit, the time spent on those pages, and other statistics.

      * **Cookies and Tracking Technologies:** We use cookies, web beacons, pixels, and similar technologies to collect information about your Browse activities, preferences, and interactions with our Site. Cookies are small data files stored on your device. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

      * **Device Information:** Information about the device you use to access our Site, including hardware model, operating system, unique device identifiers, and mobile network information.

 

**2. How We Use Your Information**

 

We use the information we collect for various purposes, including:

 

  * **To Provide and Manage Services:**

      * To process your bookings and payments.

      * To confirm your appointments and send reminders.

      * To provide access to VR experiences at our physical location.

      * To manage your account and provide customer support.

  * **To Improve Our Site and Services:**

      * To understand how users interact with our Site and services.

      * To analyze trends, track usage, and measure the effectiveness of our content and marketing campaigns.

      * To troubleshoot technical issues and improve functionality.

  * **For Marketing and Communications:**

      * To send you promotional emails, newsletters, and special offers (if you have opted in).

      * To respond to your inquiries and feedback.

      * To personalize your experience on our Site and in our arcade.

  * **For Security and Fraud Prevention:**

      * To protect the security and integrity of our Site and operations.

      * To detect and prevent fraudulent transactions or unauthorized access.

  * **For Legal and Compliance Purposes:**

      * To comply with applicable laws, regulations, and legal processes (e.g., responding to subpoenas or court orders).

      * To enforce our Terms & Conditions and other agreements.

      * To protect our rights, property, and safety, and the rights, property, and safety of our users and the public.

 

**3. How We Share Your Information**

 

We may share your information with third parties in the following circumstances:

 

  * **With Service Providers:** We may share your information with third-party vendors and service providers who perform services on our behalf, such as payment processing, website hosting, email delivery, marketing, analytics, and customer support. These service providers are obligated to protect your information and use it only for the purposes for which it was disclosed.

  * **For Legal Reasons:** We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court order or government agency request).

  * **Business Transfers:** In the event of a merger, acquisition, reorganization, bankruptcy, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.

  * **With Your Consent:** We may share your information with your explicit consent or at your direction.

  * **Aggregated or De-identified Data:** We may share aggregated or de-identified information that cannot reasonably be used to identify you.

 

**We do NOT sell your personal information to third parties.**

 

**4. Cookies and Your Choices**

 

  * **Cookies:** Most web browsers are set to accept cookies by default. You can usually choose to set your browser to remove or reject browser cookies. However, please be aware that doing so may affect the availability and functionality of our Site.

  * **Do Not Track (DNT):** Our Site does not currently respond to "Do Not Track" signals.

  * **Opt-Out of Marketing Communications:** You can opt-out of receiving promotional emails from us by following the unsubscribe instructions provided in those emails. Even if you opt-out, we may still send you non-promotional communications, such as those about your bookings or account.

 

**5. Data Security**

 

We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

 

**6. Children's Privacy**

 

Our Site and services are not intended for children under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If we become aware that we have collected personal information from a child under 13 without verifiable parental consent, we will take steps to remove that information from our servers. If you are a parent or guardian and you believe that your child has provided us with personal information, please contact us.

 

*Note:* For in-person VR participation, a parent or legal guardian's consent and signature on our separate liability waiver is always required for minors.

 

**7. Your Rights (Ohio Specific & General)**

 

While Ohio's privacy laws are not as comprehensive as California's or GDPR, you generally have rights regarding your personal information. These may include:

 

  * **Right to Access:** The right to request what personal information we collect, use, disclose, and sell about you. (Note: We do not sell your data).

  * **Right to Correction/Rectification:** The right to request that we correct inaccurate personal information about you.

  * **Right to Deletion:** The right to request that we delete personal information we have collected from you, subject to certain exceptions.

  * **Right to Opt-Out of Sale/Sharing (N/A for us if you don't sell data, but include if you do or plan to):** The right to opt-out of the sale or sharing of your personal information. (As stated, we do not sell your personal data).

  * **Right to Non-Discrimination:** We will not discriminate against you for exercising any of your privacy rights.

 

To exercise any of these rights, please contact us using the contact information provided below. We will respond to your request in accordance with applicable law.

 

**8. International Data Transfers (If applicable)**

 

If you are accessing our Site or services from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States where our servers are located and our central database is operated. Data protection laws in the United States may differ from those in your country of residence. By using our Site or services, you consent to the transfer of your information to the United States.

 

**9. Changes to This Privacy Policy**

 

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top. We encourage you to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

 

**10. Contact Us**

 

If you have any questions about this Privacy Policy or our data practices, please contact us:

 

  * By email: GalliaGameGarage@gmail.com

  * By visiting this page on our website: Contact Us

  * By mail: 1704 Eastern Ave. Gallipolis Ohio 45631

  * By phone number: 740-794-0351